I hired John Harkavy because I had a complex issue with my IRA and the IRA custodian would not help in resolving my tax issues. I was owed a considerable amount of money in IRS refunds. I had been working with the IRA Custodian who set up the account incorrectly and resulted in me not receiving the refunds. The company was not helpful. In fact they gave me incorrect advice on how to correct the situation. In a short period of time John Harkavy was able to resolve the issue and the company settled with me without litigation. John was direct and made it clear we would litigate if necessary.